COVID-19 IMPORTANT CONTACT NUMBERS
MEDICAL HELP/ ASSISTANCE 111
COVID-19 SUPPORT FOR 70+ AND
VULNERABLE RESIDENTS 0208 496 3000
WALTHAM FOREST COUNCIL 0208 496 3000
WALTHAM FOREST MASH SERVICES 0208 496 2310
WALTHAM FOREST PARKING 0203 092 0112
WALTHAM FOREST HOUSING 0208 496 4197
CITIZENS ADVICE BUREAU 0208 509 6444
UNIVERSAL CREDIT SUPPORT 0800 144 8444
LLOYD PARK CHILDRENS CHARITY 0771 449 5006
HENRY 0208 496 5223
NELFT 0300 300 1970
NATIONAL DOMESTIC HELPLINE: 24/7 0808 200 0247
RESPECT 0808 802 4040
Family Handbook - For Parents and Carers
For the latest information and advice on the Coronavirus (COVID-19) outbreak and support
available in the Waltham Forest borough please go to:
National Domestic Violence Helpline
The 24hr freephone National Domestic Violence Helpline (run in partnership between Women’s Aid and Refuge) is available 24 hours a day, 7 days a week.
The helpline is answered by fully trained female support workers and volunteers, who will answer your call in confidence. Call 0800 2000 247.
Men’s Advice Line
Men’s Advice Line is a confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members).
Call freephone 0808 801 0327 Monday-Friday 9am-5pm or email firstname.lastname@example.org
Confidential helpline offering advice, information and support to help you stop being violent and abusive to your partner.
You can call them in confidence and for free on 0808 802 4040
Covering your tracks online.
This website has a quick exit to Google function, and will automatically cover your tracks and disable the ‘back’ button. If you are worried about someone accessing your search history, you can find information on covering your tracks online here: www.nationaldomesticviolencehelpline.org.uk/site-services/cover-your-tracks
Coronavirus ( COVID-19) May 2020 - Talking Therapies Update
Waltham Forest Talking therapies is changing to accommodate and support those who are self-isolating, anxious/ worried about the impact of the Coronavirus(COVID -19 ) on themselves , family and their loved ones. In addition, the service continues to provide support for people with problems such as stress, anxiety, depression and insomnia. Self-refer for online, telephone or video call support If you want to update us on your own circumstances or have any questions you can email us on email@example.com
If you don’t have access to the internet, call 0300 300 1554 option 4 for self-referral or for any queries.
NELFT Talking Therapies - COVID-19:Emotional Support Resources
SEXUAL HEALTH (Covid-19 Update)
Sexual health clinics are operating from the Ambrose King Centre (AKC) & the Sir Ludwig Guttmann Health and Wellbeing Centre (SLG). Forest Road satellite clinic in Walthamstow will re-open in June. All other satellite clinics in Newham, Tower Hamlets and Waltham Forest remain closed.
Patients with Sexual & Reproductive Health concerns need to book a telephone consultation via the All East website (alleast.nhs.uk) and most will continue to be managed remotely.
All HIV reviews are operating from the Grahame Hayton Unit (GHU) at the Royal London Hospital.
For up to date information, please check the All East Integrated Sexual Health service website (www.alleast.nhs.uk) or Barts Health HIV clinic website (https://www.bartshealth.nhs.uk/hiv)
STI related issues:
➢ All asymptomatic patients (including contacts) needing routine sexual health checks should contact Sexual Health London (www.shl.uk) to order a home testing kit.
• Symptomatic patients & contacts of confirmed STIs should go to www.shl.uk as above (they should say they are asymptomatic when asked on the website) AND ALSO book a telephone consultation slot via the All East website (www.alleast.nhs.uk)
• Most patients will be managed remotely
• Patients will be given a face to face appointment only if deemed medically necessary after the phone consultation
Contraception related issues:
➢ We are not providing routine LARC [depo injections, implants or intrauterine contraception (IUD/IUS)]
➢ Emergency IUDs will be provided after a telephone consultation
➢ LARC will be considered for vulnerable or high risk women
➢ No LARC device needs to be removed unless it is causing pain or suspected perforation, expulsion etc
➢ Pills/patches/vaginal ring managed remotely via telephone consultation
➢ Emergency hormonal contraception (EHC; the morning after pill)
• Patient to go to local pharmacy where EHC is available under PGD or over the counter depending on age and clinical situation.
• If a patient cannot get EHC from the pharmacy, they can book a telephone slot with sexual health clinic